Terms and Conditions

Arbitration Notice

UNLESS YOU OPT OUT OF ARBITRATION IN A TIMELY MANNER, AS OUTLINED IN THESE TERMS AND CONDITIONS, YOU AGREE THAT DISPUTES BETWEEN YOU AND US OR YOU AND THE MEDICAL GROUPS OR PROVIDERS ARISING OUT OF OR RELATED TO THESE TERMS AND CONDITIONS OR YOUR USE OF THE SERVICE WILL BE RESOLVED THROUGH BINDING, INDIVIDUAL ARBITRATION. BY DOING SO, YOU WAIVE YOUR RIGHTS TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION, AS DETAILED BELOW. ADDITIONALLY, EXCEPTIONS AND THE PROCEDURE FOR OPTING OUT OF ARBITRATION ARE OUTLINED BELOW.

Tablet and the Service

Tablet, LLC and/or its affiliates (collectively, "Tablet," "we," or "us") owns and operates the website at www.tablet.com (the "Website"). Your access to and use of the Website, any part of it, or anything related to it, including its content ("Content"), any products or services provided through the Website or otherwise by Tablet, and any affiliated websites, software or applications owned or operated by Tablet (collectively, including the Website and the Content, the "Service") are subject to these Terms and Conditions ("Terms and Conditions" or "Agreement"). Please read these Terms and Conditions carefully as they contain important terms and information that you will need to know and understand about the Service.

In these Terms and Conditions, "you" and "yours" refer to the person using the Service. If the user is a minor between the ages of 13 and 18 (or a higher age of majority under applicable state law), "you" and "yours" refers to (i) the minor for whom consent is being provided or on whose behalf the Service is being utilized and (ii) the parent or guardian providing consent for the minor to use the Service. Notwithstanding the foregoing, the Service is not intended for individuals under the age of thirteen (13), and individuals under the age of thirteen (13) are prohibited from using all or any part of the Service or entering into this Agreement, even if a parent or legal guardian is willing to provide consent. If you are the parent or legal guardian of an individual under the age of eighteen (18) who you believe has used the Service without your consent, please contact us at info@tablet.com.

Acceptance of Terms and Conditions

Your access to and use of the Service is governed by this Agreement, as well as all applicable laws and regulations. If you do not accept and agree to abide by this Agreement in its entirety, you are prohibited from visiting, accessing, registering with, or using the Service or any information or Content provided through the Service, except for the purpose of reviewing this Agreement. The Service is continuously evolving, and we reserve the right to modify or remove any part of this Agreement or the Service at our sole discretion, without prior notice. Any changes to this Agreement become effective once posted on the Website. Unless otherwise stated, any new Content added to the Service will also be subject to this Agreement upon being posted on the Website. Your continued use after any changes to this Agreement are posted constitutes your acceptance of the modified terms.

Your Relationship with Us

We offer certain products and services to individuals who register as users of the Service ("Users"), which are sold or provided by Tablet, third-party medical providers, pharmacies, or other vendors. Our Service gives you access to prescription fulfillment services through pharmacies with which we have established relationships (collectively, the "Pharmacies"). By using the Service, you agree that your prescription(s) may be filled and transferred between any of the Pharmacies, and you authorize the Service to do so on your behalf.

Additionally, we may provide access to Berluga Health (the "Medical Group") for the provision of healthcare and/or mental health services through the Website. The Medical Group employs or contracts with physicians, allied health professionals, and mental health professionals who provide certain healthcare and/or mental health services through the Website (the "Providers"). By accepting this Agreement, you acknowledge that any services you receive from the Pharmacies, the Medical Group, or the Providers through the Website are also governed by this Agreement, and that these entities are third-party beneficiaries of this Agreement.

We do not control or intervene in the practice of medicine or healthcare by the Medical Group or any of the Providers, each of whom is solely responsible for directing the care or treatment they provide. Further, Tablet does not control or interfere with any professional service provided by the Pharmacies, each of which is solely responsible for the professional services they provide through the Service. By accepting this Agreement, you understand and agree that Tablet is not a healthcare provider, and that by using the Service, you are not entering into a doctor-patient or other health care provider-patient relationship with Tablet. By using the Service, you may, however, establish a doctor-patient or other healthcare provider-patient relationship with the Medical Group and/or one or more of the Providers.

Although you are not establishing a doctor-patient or other healthcare provider-patient relationship with Tablet, by using the Service, you are entering into a direct customer relationship with Tablet for the use of the Service, including the purchase of any non-prescription products or non-medical services sold directly to you. In connection with such relationship, you may provide to us, or cause to be provided to us on your behalf, personal information, including health information, that is subject to use by us in accordance with our Privacy Policy. Please refer to the "Privacy Policy" section and the "Protected Information" section below for additional information.

Consent to Use Telehealth Services

The Service involves the use of telehealth. Telehealth refers to the provision of health and mental health care services through electronic communication, information technology, or other means between a healthcare provider or mental health professional and a patient who are not in the same physical location. While telehealth can offer certain benefits, there are also potential risks associated with its use. Telehealth services may not be a suitable substitute for in-person care in all situations. To use the Service, you must review and agree to an informed consent regarding telehealth use (the "Telehealth Consent"), which will be provided to you via the Service. By agreeing to this, you acknowledge that Tablet, the Pharmacies, the Medical Group, and the Providers are third-party beneficiaries of the Telehealth Consent and have the right to enforce it against you.

Prescription Products

Certain products available through the Service require a valid prescription from an appropriately licensed healthcare provider. You will only be able to obtain a prescription product after completing a consultation of your health information with one of the Providers, during which the Provider determines that the prescription product is clinically appropriate for you and writes a valid prescription. The Providers are solely responsible for making those clinical determinations in their own professional judgment.

If the Provider determines a prescription product is clinically appropriate for you, writes a valid prescription, and you have provided informed consent for the product, the Provider will submit the prescription for fulfillment to one of the Pharmacies. Unless you request your prescription be filled by a specific pharmacy when discussing with your Provider and such pharmacy has the capability to fulfill such prescriptions, prescriptions will be filled through a pharmacy with which Tablet has a relationship, and the prescription will be filled from a pharmacy of Tablet's choosing based on geographic location and prescription availability during your use of the Service.

Prescriptions filled by the Pharmacies may not use child-resistant packaging, and prescription products may not be dispensed in child-resistant containers. You are responsible for keeping such products in a safe and secure location away from children and others. If you complete a consultation with a Provider and fill a prescription through one of the Pharmacies, the prescription product will be shipped to you by the respective Pharmacy, and the costs associated with the prescription are included in the total charged to you by the Service as described in the "Subscription Products" section above.

If you fill a prescription with a pharmacy other than the Pharmacies, the Service will send the prescription to your selected pharmacy, but you will be responsible for obtaining the prescription product and paying the pharmacy directly for the cost of the prescription product. Prescription products available on the Website are considered "Third-Party Goods and Services" as outlined in the Third-Party Goods and Services section of this Agreement.

Financial Responsibility for Services Notice

Tablet and the Medical Group are not enrolled in, nor do they participate as providers in, any federal or state healthcare programs (e.g., Medicare, Medicaid) for the provision of any healthcare or health services or supplies. As such, neither you nor Tablet, the Medical Group, Providers, or Pharmacies may receive payment from such programs for the services or items provided to you by Tablet, the Medical Group, Providers, or Pharmacies.

By choosing to use the Service, you are specifically opting to obtain all services and items on a self-pay basis, outside of any federal or state healthcare program. Accordingly, you are solely responsible for the costs of any service or item provided to you. By agreeing to use the Service, you acknowledge and agree that you are explicitly choosing to obtain services and items on a self-pay basis and that neither you nor Tablet, the Medical Group, Providers, or Pharmacies will submit any claims for reimbursement to any federal or state healthcare program for the costs of the services and items provided to you through the Service.

Restrictions on Use and Availability of the Service

Our Service is currently available only to individuals who are located in states in which we offer the Service, are at least eighteen (18) years of age or older (or at least the age of majority in their jurisdiction of residence, if higher than eighteen (18)), and have accepted this Agreement; provided, however, that individuals who are located in the states in which we offer the Service and are between the ages of 13 and 18 may use the Service if a parent or legal guardian provides consent in accordance with the requirements set forth in this Agreement and the Service.

By visiting, accessing, registering, or using the Service, you represent and warrant that you meet the eligibility criteria, will comply with all applicable laws, and will only use the Service for lawful purposes. Our Service is subject to state regulations and may change from time to time due to changes in applicable regulatory requirements. Certain products available through the Service are subject to additional age restrictions, and not all products or services are available to all age groups. In some cases, you may be notified that the Service is not suitable for your particular issue, and next steps may be provided.

Duty to Provide Information, Access, and Connectivity

You are responsible for providing and maintaining, at your own risk and expense, the necessary software and hardware to access and use the Service, including a computer or mobile device with a video camera and Internet access. You are solely responsible for any fees you incur, including Internet connection or mobile fees, when accessing the Service. You must provide truthful, accurate, and complete information in any forms or communications you submit to or through the Service. We reserve the right to modify the access configuration, including any software, hardware, or other requirements of the Service, at any time without prior notice.

Privacy Policy

Tablet understands the importance of confidentiality and privacy regarding your personal information. Please see our Privacy Policy for a description of how we may collect, use, and disclose your personal information.

Protected Health Information

When you create an account with Tablet, you establish a direct customer relationship with us, granting you access to various features and functions of the Service as a user. As part of this relationship, you provide information including, but not limited to, your name, email address, shipping address, and phone number, which we may collect, use, and disclose in accordance with our Privacy Policy. This information is not considered to be "health" or "medical" information.

However, when using certain components of the Service, you may also provide medical information that may be protected under applicable laws. Tablet is not a "covered entity" under the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). The Medical Group or one or more of the Pharmacies may or may not be a "covered entity" or "business associate" under HIPAA, and Tablet may in some cases be a "business associate" of the Medical Group or a Pharmacy.

While state-specific privacy laws may apply, HIPAA does not necessarily apply simply because health information is involved. To the extent Tablet is considered a "business associate," Tablet may be subject to certain HIPAA provisions with respect to protected health information" ("PHI"). Any Protected Information will be used and disclosed only in accordance with applicable laws. Information that does not constitute Protected Information may be used or disclosed in any manner permitted under our Privacy Policy. The Medical Group and Providers have adopted a Notice of Privacy Practices that describes how they use and disclose Protected Information.

Use and Ownership of the Service

The Service and the information and Content available through the Service are protected by copyright laws throughout the world. Tablet Step grants you a limited, non-transferable, revocable license to access and use the Service for your personal use solely for the intended purposes of the Service. Unless explicitly stated otherwise by Tablet, all rights to the Service and Content are reserved by Tablet.

You agree not to remove, alter, or obscure any copyright, trademark, service mark, or other proprietary rights notices incorporated in or accompanying the Service. Tablet's name and related graphics, logos, service marks, and trade names used on or in connection with the Service are the trademarks of Tablet and may not be used without permission. Other trademarks, service marks, and trade names that may appear on or in the Service are the property of their respective owners.

License to Information Submitted

Subject to any limitations described herein, any information you send to Tablet via the Service, whether by direct entry, submission, email, or otherwise, including data, questions, comments, forum posts, or suggestions (collectively, "Submissions"), will, to the extent permitted by applicable law, be treated as non-confidential and non-proprietary.

You grant Tablet a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive, and sublicensable right to use, license, distribute, reproduce, modify, adapt, publicly perform, and publicly display Submissions for the purposes of operating and providing the Service. You warrant that the holder of any worldwide intellectual property right in Submissions has waived those rights and granted you the right to grant this license. Tablet Step may edit, duplicate, or alter your Submission at its discretion, and you waive any moral rights. If a Submission contains Protected Information, Tablet's rights will be limited as required by applicable law.

Registration; User Accounts, Passwords, and Security

You may be asked to register and set up an account to access the Service. You agree to maintain accurate information and notify Tablet Step of unauthorized use or security breaches. You are responsible for keeping your username and password confidential and for logging out at the end of each session. Tablet disclaims liability for losses arising from your failure to comply with these requirements.

While Tablet takes steps to protect user data, software, hardware, and networks may require maintenance or experience problems beyond our control. Individuals with access to your devices may be able to access the Service and your information. Exercising caution, good sense, and sound judgment when using the Service is your responsibility.

Third-Party Goods and Services; Indemnification

Parties other than Tablet, including Pharmacies, the Medical Group, and Providers, may provide services or sell products through the Service (collectively, "Third-Parties"). Your use of any Third-Party Goods and Services and interactions with Third-Parties are solely between you and such Third-Parties. You are responsible for investigating before proceeding with any transaction.

Tablet is not responsible for any loss or damage resulting from your use of the Service, including Third-Party Goods and Services or interactions with Third-Parties. You agree to defend, indemnify, and hold Tablet and any Third-Parties harmless from claims arising from your use of the Service, your violation of law, or willful misconduct. Tablet reserves the right to control the defense of any third-party claim for which we are entitled to indemnification.

Right to Monitor

Tablet reserves the right to monitor general use of the Service and to remove any materials that, in our sole discretion, may be illegal, may subject Tablet to liability, may violate this Agreement, or are inconsistent with the Service's purpose.

Terms of Sale

All products offered for sale by Tablet are subject to availability, and we reserve the right to impose quantity limits or reject any part of an order without prior notice. In the event of an error, we may correct the error and revise your order accordingly or cancel the order and refund any amount charged. Prices for products are subject to change at any time.

You are responsible for any applicable sales, use, duty, customs, or other governmental taxes, levies, or fees ("Taxes") due with respect to your purchase. We will collect applicable Taxes if we determine we have a duty to do so.